Support
How can we help?
Common questions about YantTang. Cannot find your answer? Just email us.
Is YantTang free?+
Yes, throughout the beta. If paid plans come later, we will always tell you first and never charge without your sign-up.
Can I use it on several devices?+
Yes. Sign in with the same account on the web, Mac, Windows or mobile — your data lives in the cloud and stays in sync.
Which banks does slip scanning support?+
It reads transfer slips from popular Thai banking apps such as SCB, K PLUS, Krungthai NEXT, ttb, make and TrueMoney. If a slip cannot be read you can type it in — always check the amount before saving.
Is my financial data safe?+
Connections are encrypted and every user is isolated with Row Level Security, so nobody else can read your data. The app never stores bank account or card numbers.
I see a warning when opening the app on Mac or Windows+
The app is not yet notarised by Apple or signed for Microsoft. Follow the first-launch steps on the download page — you only need to do it once.
First-time install steps →I forgot my password+
Click "Forgot password?" on the sign-in screen and follow the link in the email to set a new one.
How do I get a copy of my data or delete my account?+
Inside the app under Settings → My data (PDPA) you can export everything or delete your account permanently.
When are the iOS / Android apps coming?+
They are in development. Meanwhile, add the web version to your home screen, or join the waitlist on the download page.
Join the waitlist →Contact
Report a problem / contact us
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